T&Cs

A legal disclaimer

The information provided on this website is for general informational purposes only and does not constitute legal, financial, or professional advice. JG Cybersecurity Consulting Agency makes no representations or warranties, express or implied, regarding the completeness, accuracy, or reliability of the information presented.

All services offered by JG Cybersecurity Consulting Agency are subject to agreed terms and conditions, which are provided upon consultation or engagement. The use of this website or contacting us does not establish a client-consultant relationship.

While we take measures to ensure the security and privacy of information shared with us, users are advised to exercise caution when transmitting sensitive data electronically. JG Cybersecurity Consulting Agency is not liable for any losses, damages, or consequences arising from the use or misuse of the information provided on this website or through our services.

For specific advice tailored to your unique circumstances, please contact us directly.

Privacy Policy

At JG Cybersecurity Consulting Agency, we are committed to safeguarding the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, disclose, process, and manage your personal data. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and other details you provide when filling out forms, contacting us, or using our services.
Non-Personal Information: Browser type, IP address, device information, and usage data collected through cookies or analytics tools.

How We Use Your Information

The information we collect is used for the following purposes:

To respond to inquiries, provide services, or process transactions.
To improve our website, services, and customer experience.
To communicate updates, promotions, or relevant information.
To ensure compliance with legal obligations and protect against fraud or misuse.

Disclosure of Information

We do not sell, rent, or share your personal information with third parties except:

When required by law or in response to legal requests.
To service providers or partners assisting us in delivering our services, under strict confidentiality agreements.
To protect our rights, property, or safety, or those of others.

Data Security

We implement robust security measures to protect your data, including encryption, access controls, and regular monitoring. Despite our efforts, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security but are committed to following best practices to minimise risks.

Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies help us analyse website traffic, remember your preferences, and enhance functionality. You can manage or disable cookies through your browser settings, but this may affect your experience on our site.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically for the latest information.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

JG Cybersecurity Consulting Agency

Email: contact@jgcybersecurity.com

Phone: +61423 134 580

Your privacy is important to us, and we are committed to addressing any concerns promptly and transparently.

portant to us, and we are committed to addressing any concerns promptly and transparently.

Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website or engaging our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.

1. Definitions

"We," "Us," "Our" refer to JG Cybersecurity Consulting Agency.
"You," "Your" refer to the user, client, or visitor of our website or services.
"Services" refer to the cybersecurity consulting services provided by us.

2. Use of Services

You agree to use our website and services for lawful purposes only. You must not engage in any activity that disrupts, damages, or interferes with our website, services, or security measures.

3. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of JG Cybersecurity Consulting Agency or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

4. Service Engagement

Engagement in our services requires an agreed-upon scope, timeline, and terms. Any changes to the agreed terms must be in writing and approved by both parties.

5. Payment and Fees

All fees for our services are outlined in the relevant agreement or proposal.
Payments must be made as specified in the invoice or contract.
Late payments may incur additional charges or result in suspension of services.

6. Limitation of Liability

We strive to provide accurate and reliable services, but we do not guarantee error-free results. To the fullest extent permitted by law:

JG Cybersecurity Consulting Agency is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
Our liability is limited to the amount paid by you for our services in the preceding 12 months.

7. Confidentiality

We are committed to maintaining the confidentiality of any sensitive information shared with us. Both parties agree to safeguard proprietary and confidential information during and after service engagement.

8. Termination

We reserve the right to terminate or suspend access to our services for any reason, including breach of these Terms. Upon termination, all outstanding fees must be settled immediately.

9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or our services shall be resolved in the relevant courts of Australia.

11. Amendments

We may update these Terms from time to time. Changes will be effective immediately upon posting on our website. By continuing to use our website or services, you agree to the revised Terms.takes. Check important info.

Cancellation, Rescheduling, and No-Show Policy

At JG Cybersecurity Consulting Agency, we value your time and aim to provide the highest level of service. To ensure a smooth experience for all clients, the following policies apply to cancellations, rescheduling, and no-shows:

.Cancellation Policy

Notice Requirement: Clients must provide at least 24 hours' notice if they wish to cancel an appointment or scheduled service.
Refunds:
- Cancellations made more than 48 hours in advance are eligible for a full refund or credit toward future services.
- Cancellations made less than 48 hours in advance may be subject to a 50% charge of the service fee.
Exceptions: Cancellations due to emergencies or unforeseen circumstances will be reviewed on a case-by-case basis.

Rescheduling Policy

Notice Requirement: Clients must provide at least 24 hours' notice to reschedule an appointment or service.
Rescheduling Fee:
- - Rescheduling more than 24 hours in advance is free of charge.
- - Rescheduling less than 24 hours in advance may incur a 10% administrative fee.
Limited Reschedules: Appointments can be rescheduled up to two times. After that, a new booking will be required.

No-Show Policy

Definition: A no-show occurs when a client fails to attend a scheduled appointment or service without prior notice.
Charges:
- No-shows will be charged 100% of the service fee, as this time has been reserved exclusively for the client.
- Future Bookings: Clients with repeated no-shows may be required to prepay for future appointments.

Emergency Circumstances

We understand that emergencies can arise. If you are unable to attend or notify us due to an unforeseen situation, please contact us as soon as possible, and we will do our best to accommodate you.

How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact us via:

Email: contact@jgcybersecurity.com
Phone:+61423 134 580
- Please include your name, appointment details, and preferred alternative date/time (for rescheduling).

Changes by Us

In rare cases, we may need to reschedule or cancel an appointment due to unforeseen circumstances. If this occurs:

Clients will be notified as soon as possible.
We will offer alternative dates/times or a full refund if rescheduling is not possible.

Acknowledgment

By scheduling an appointment with JG Cybersecurity Consulting Agency, you acknowledge that you have read, understood, and agree to this Cancellation, Rescheduling, and No-Show Policy.

We appreciate your understanding and cooperation in helping us maintain efficient scheduling and service delivery for all clients.